FAQs
Q: What is your shipping policy?
A: At this time we are only shipping within the US. We ship First Class for a flat $5 and offer free shipping over $100. We also offer Route Package Protection to add at checkout, for that reason, I cannot be responsible for packages once they are dropped off at the post office.
Q: What is our current TAT?
A: Our items, unless otherwise noted in the listing, are made to order. Current TAT is 3-4 weeks. Weekends, Holidays, and shipping time is not included. I make every effort to get orders out sooner though.
Q: Do you accept customs?
A: Yes, contact me via email at evelynroseandco@gmail.com or on Facebook through the VIP group and we can talk details.
Q: What is the best way to contact you if I have a question about my order?
A: Email me at evelynroseandco@gmail.com or through Facebook via our VIP group.